this time, we've implemented a partial fix that brought
core services back up, so you should be able to login to the
hosting service to use your core applications.
This evening (July 28, 2015) we'll bring the system down to work on the more permanent fix for the entire system. We'll wait until 9pm EDT to begin that work.
TIP: Surpass Server-Down program allows you to circulate materials during times that you cannot login to the hosting service including times when your Internet service is down. We suggest keeping a copy of Server-Down on a flash drive for quick access. It can run directly from the flash drive, with no need to be installed to your PC. You can find Server-Down on http://www.SurpassSupport.com. Special instructions for using it with the hosting service can be found in the hosting articles on the support site (see left menu of the support site).
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