10/01/13: 7:30am Every once in awhile, user's are getting a message "access to host denied" when logging in. If you happen to get this message, please report it, including the time of the attempt and the user ID you used. You should still be able to login by closing your browser and reopening it to try again.
TIP: Surpass Server-Down program allows you to circulate materials during times that you cannot login to the hosting service including times when your Internet service is down. We suggest keeping a copy of Server-Down on a flash drive for quick access. It can run directly from the flash drive, with no need to be installed to your PC. You can find Server-Down on http://www.SurpassSupport.com. Special instructions for using it with the hosting service can be found in the hosting articles on the support site (see left menu of the support site).
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